The casino is situated within the Royal Swazi Sun. Residents of the Royal Swazi Sun, Ezulwini Sun and Lugogo Sun, have free access to the Casino upon presentation of their hotel resident cards.

A courtesy shuttle service runs between the Royal Swazi Sun Valley Hotels, and is available to all hotel residents from 08h00 until the casino closes. Legislation in Swaziland stipulates an age limit of 18 years in casinos. An automatic teller machine (ATM), managed by Standard Bank is located within the casino.